New Phone System

Our agency now has a new phone system! When you call at 920-785-9115 you will now hear what sounds like a voicemail, but don't worry, it's our new automated system. You can either listen to the message or dial your extension at any time. Please find the staff extensions below. Questions? Don't hesitate to reach out to us, or view our FAQs below.

Staff Extension List:

• Charles Caston - Ext.101

• Keshelle Anderson - Ext. 105

• Devin Tinnon - Ext. 108

• Amy Zirbel - Ext. 112

• Granny - Ext. 102

• Dexter McKinney - Ext.109

• Robin Tinnon - Ext. 103

• Ebony Austin - Ext. 104

• Dena Williams - Ext. 107

• Sam Oscar - Ext. 111

• Rachel Westenberg - Ext. 106

• Intake - Ext. 113

• Job Center - Ext 114

Frequently Asked Questions (FAQs)

• Is the message I hear when I call a voicemail? No, we have now shifted to an automated system which means the message you are hearing is a pre-recorded message to direct your call. You can listen through the message, or you can dial your extension at any time to be transferred.

• What if I call after hours? You are still able to be transferred, or leave a general message which is checked regularly by our intake staff. If you are wanting to leave a message for a specific staff member, please dial their extension and leave them a message.

• Once I have been transferred what if no one answers? Your call is very important to us, so please leave us a voicemail. Our staff will get back to you as soon as they are able. Once you have been redirected to a staff's specific line, you are leaving them a confidential voicemail, just for that staff member.